Frequently asked questions

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available across most of India, alongside UPI, cards, net banking and wallets — so you can pay whichever way suits you best.

How long will my order take to arrive?

Orders are usually dispatched within [1–3] business days, and most deliveries reach you within [4–8] business days depending on your location. You'll receive tracking details once your order ships.

Are AL Hiyatt products halal and natural?

Yes. AL Hiyatt is built on the promise of "Sunnah with Shifa" — our products are halal and made with natural, herbal ingredients, with no unnecessary harsh additives.

What is your return policy?

For hygiene and safety reasons, opened personal-care and food products can't be returned. If your order arrives damaged or defective, contact us within [48 hours] with photos and we'll make it right.

How can I reach AL Hiyatt for help?

We're happy to help with any question about our products or your order. Reach us on WhatsApp at +91 9601663384 or email alhiyattwellness@gmail.com], [Mon–Sat, 10am–6pm].